Privacy policy for Guardian Trucking

At Guardian Trucking, we are committed to protecting your privacy. This policy outlines how we handle your personal information, ensuring transparency and trust in our services.

Our commitment to your privacy

We respect our customers’ privacy and only collect personal information, such as names, phone numbers, email addresses, and contact details, when needed to provide our transportation services, account communication, shipment updates, verification codes, appointment updates, and customer support. We do not sell, rent, or share personal information or mobile phone numbers with third parties for marketing or promotional purposes. SMS consent and opt-in information are not shared with third parties. Personal information is used only for business communication and service-related purposes. Customers can reply STOP to unsubscribe from SMS messages or HELP for assistance.

Information we collect

We may collect basic contact and business information from website visitors and customers, including name, company name, phone number, email address, mailing address, pickup and delivery details, shipment information, billing details, and any other information needed to provide freight transportation services, account communication, shipment updates, appointment updates, verification codes, customer support, and business communication. We may also collect information submitted through website forms, emails, phone calls, text messages, or other communication with our company. We only collect information that is necessary for business and service-related purposes.

How we use your information

We collect this information to operate our business, provide freight transportation services, communicate with customers, and manage shipments properly. We use customer information to provide quotes, confirm pickup and delivery details, send shipment updates, schedule appointments, verify accounts, respond to customer questions, process billing, maintain business records, and provide customer support. We also use contact information to send important service-related SMS messages, including verification codes, account notifications, shipment updates, appointment updates, and business communication. We only use personal information for business and service-related purposes and do not sell or share it for marketing or promotional purposes.

Information sharing and disclosure

We do not sell, rent, or share personal information or mobile phone numbers with third parties for marketing or promotional purposes. SMS consent and opt-in information are not shared with third parties. We may share limited information only when necessary to provide our transportation services and run our business. This may include sharing shipment, pickup, delivery, billing, or contact details with brokers, shippers, receivers, dispatch partners, insurance providers, payment processors, compliance providers, or other service providers involved in completing the service. We may also share information if required by law, regulation, legal process, insurance claim, safety requirement, or government authority. Any information shared is limited to what is necessary for business, service, safety, legal, or compliance purposes.